Privacy Policy

Effective Date: 03/01/2023

Welcome to Fitgun (referred to as "we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our brand, products, and services. Fitgun is committed to ensuring that your privacy is protected in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Controller Details
The data controller for your personal information is:

Fitgun
Holmers Kamp 12
48465 Schüttorf, Germany
Email: info@fitgun.co.uk

2. Information We Collect
We may collect and process the following categories of personal data:

  • Personal Identifiers: Name, address, phone number, email address, and other contact details.

  • Payment Information: Details required to process transactions.

  • Account Details: Username, password, and other login credentials.

  • Usage Data: Information about your interactions with our website, products, and services, including cookies and tracking data.

  • Preferences: Information about your marketing and communication preferences.

3. How We Use Your Information
We use your personal data for the following purposes:

  • To Provide Services: Processing orders, delivering products, and managing accounts.

  • Customer Support: Responding to inquiries and resolving complaints.

  • Marketing: Sending promotional materials, updates, and tailored offers with your consent.

  • Legal Compliance: Complying with legal obligations, resolving disputes, and enforcing our agreements.

4. Legal Basis for Processing
We process your data based on:

  • Your consent (e.g., for marketing communications).

  • Contractual necessity (e.g., to process your orders).

  • Legal obligations (e.g., maintaining tax records).

  • Legitimate interests (e.g., improving our services).

5. Data Sharing
We do not sell your personal information to third parties. However, we may share your data with:

  • Service Providers: Third parties that assist us with payment processing, delivery, and IT services.

  • Legal Authorities: When required to comply with legal obligations.

  • Business Partners: In the context of mergers, acquisitions, or business restructuring.

6. International Transfers
As Fitgun operates in Germany, your data may be transferred to and processed in the European Economic Area (EEA). We ensure such transfers comply with UK data protection laws.

7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights
Under the UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data under certain circumstances.

  • Restriction: Restrict processing in specific situations.

  • Portability: Obtain your data in a portable format.

  • Objection: Object to processing based on legitimate interests.

  • Withdraw Consent: Withdraw consent for processing where applicable.

To exercise your rights, contact us at [info@fitgun.co.uk].

9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings. For more details, please see our [Cookie Policy].

10. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

11. Complaints
If you believe we have violated your privacy rights, you can file a complaint with the Information Commissioner’s Office (ICO) in the UK:

Website: https://fitgun.co.uk

12. Updates to This Policy
We may update this Privacy Policy from time to time. The revised policy will be effective as of the date posted.

13. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:

Fitgun
Holmers Kamp 12
48465 Schüttorf, Germany
Email: info@fitgun.co.uk